Swiftsell AI

About Swiftsell AI

Swiftsell AI is a headless conversational customer-experience platform that deploys AI agents over voice and WhatsApp. Workflows, campaigns, workspace setup, and analytics are configured through natural language via an MCP server connected to Claude or ChatGPT, rather than through visual flowchart builders or dashboards.

The voice agents handle inbound and outbound calls, including appointment reminders with live confirmation, follow-ups, escalation to a human when needed, and batch calling across contact segments. The WhatsApp agents run re-engagement journeys for dormant customers, lead qualification, support and FAQ resolution, and two-way operational broadcasts, operating across many simultaneous conversation threads.

The platform is aimed at teams running customer operations such as support, sales, and collections, including examples in healthcare and home services, and covers use cases like lead qualification, appointment booking, customer support, collections, post-sales engagement, and onboarding. Setup is described as agent, number, and template provisioning done conversationally rather than through multi-week implementation cycles.

Key features

• Autonomous inbound and outbound voice AI calls for reminders, follow-ups, and support
• Batch calling and WhatsApp campaigns for entire contact segments
• Workflow automation configured via natural language through Claude or ChatGPT using MCP
• WhatsApp AI agents for re-engagement, lead qualification, and support resolution across thousands of threads
• Conversational workspace setup for provisioning agents, numbers, templates, and team access
• Custom analytics and reports generated on request inside the AI client

Frequently asked questions