Stylo AI

About Stylo AI

Stylo AI is an AI assistant suite for Zendesk, offering tools to draft customer support responses that match a brand's voice, translate and score support calls, and summarize interactions. It includes separate apps for these functions: Stylo Assist for response drafting, Stylo Voice for call handling, Stylo Sentiment Scores for scoring, and Stylo Scribe for knowledge base article drafting, translation, and improvement.

The product integrates with third-party services such as Shopify to add context to generated responses, and provides a monthly report evaluating how well a company's Help Center is structured for AI use. It is intended for customer support teams using Zendesk who want to speed up response times and manage ticket volume without adding headcount.

Pricing starts at $15 per agent per month.

Key features

• Drafts AI-generated support ticket responses matching your brand voice
• Integrates with tools like Shopify to add context to responses
• Translates, scores and summarizes support calls (Stylo Voice and Scores)
• Generates a free monthly report on Help Center AI-readiness
• Drafts, translates and improves knowledge base articles with Scribe

Frequently asked questions