DeelFlows

About DeelFlows

DeelFlows is a WhatsApp-based marketing and operations platform for ecommerce stores, built on the official WhatsApp Business Platform (Cloud API). It connects to a store's checkout, cart, and order events to run automated journeys such as abandoned-cart recovery messages and cash-on-delivery order confirmations before dispatch, aimed at reducing lost sales and returns-to-origin. The platform also provides live audience segments built from contact and event data, broadcast messaging, a shared team inbox for handling customer replies, a product catalog with shareable WhatsApp-enabled landing pages, and a CRM pipeline with AI-based lead scoring and sentiment/intent detection from conversations.

It integrates with Shopify for store events and product sync, Meta Ads for lead and click-to-WhatsApp ad campaigns, HubSpot for two-way CRM sync, Google Sheets for two-way contact and order data sync, and Zapier or REST API/webhooks for other systems. Beyond ecommerce, the site lists playbooks for real estate, clinics and beauty businesses, and restaurants, though the primary positioning is WhatsApp revenue recovery for GCC ecommerce.

Pricing is per-conversation rather than per-seat, with a 14-day free trial (no credit card required). The Starter plan is $29/month for 1,000 orders/month, cart recovery and COD confirmation, and 1 agent seat. The Growth plan is $99/month for 10,000 orders/month, a shared agent inbox, and 5 agent seats. A custom Scale plan is available for high-volume merchants, offering SSO, audit logs, and priority support. WhatsApp Business message fees are passed through at cost, and pricing is noted as indicative during early access.

Key features

• Automated WhatsApp cart recovery journeys triggered by store events
• COD order confirmation via WhatsApp to reduce returns-to-origin
• Shared team inbox for assigning, noting, and resolving customer conversations
• Live segments as real-time queries over contact and event data for broadcasts
• Shareable product catalog pages with WhatsApp chat buttons, synced from Shopify
• CRM pipeline with AI lead scoring and sentiment/intent detection from WhatsApp chats

Frequently asked questions