Chaindesk

About Chaindesk

Askli is a no-code platform for building a custom AI chatbot trained on company data, using generative AI models such as GPT-4. Data can be imported from sources including Notion, Google Drive, Zendesk Help Center, files, and public URLs, with automatic re-syncing when source data changes. The chatbot can be deployed as an embeddable website widget or connected to channels including WhatsApp, Slack, Telegram, Messenger, Zendesk, Crisp, Shopify, and Zapier.

The platform is aimed at businesses seeking to automate customer support and lead generation without engineering resources. Features include a shared inbox for managing conversations across channels, human handoff to let staff take over from the AI agent, conversational forms for collecting user information, and function calling to let the agent invoke custom API endpoints. An AI-assisted email support inbox is also included for handling email-based inquiries.

Additional capabilities include multilingual support and agent persona/goal customization to match a company's brand. The company states it was founded in France and that customer data is encrypted in transit and at rest.

Key features

• Trains a custom ChatGPT AI chatbot on company data from sources like Notion, Google Drive, Zendesk, and public URLs
• Deploys chatbot widgets to websites and channels like WhatsApp, Slack, Telegram, and Messenger
• Auto-syncs data sources so the chatbot retrains automatically when data updates
• Shared inbox to manage customer conversations and assign them to team members
• Human handoff to let staff take over AI conversations when needed
• Function calling to let the agent call custom API endpoints

Frequently asked questions