Trails
The easiest way to document your process.
About Trails
Trails is a documentation tool that converts screen recordings into step-by-step guides and training videos. Users record a process using a Chrome extension, desktop app, or an uploaded video, and the software processes the recording into a polished guide with annotated screenshots, written step descriptions, and a branded video with AI voiceover. Guides can be edited, then shared via link, embedded in a knowledge base, or exported to PDF.
The product is aimed at teams handling internal operations, customer support, HR and training, IT, product management, and consulting. Stated use cases include standardizing workflows and onboarding, creating self-service support and troubleshooting content, documenting HR processes like portal logins and benefits access, reducing repetitive IT support sessions, training external stakeholders without live meetings, and producing client-facing SOPs and tutorials.
Trails is made by Third Arc Inc. Guide creation is available to start without a credit card.
Key features
- Records screen activity via Chrome Extension, Desktop App, or video upload
- AI automatically cleans up rough recordings into polished guides
- Generates step-by-step guides with annotated, highlighted screenshots
- Creates branded training videos with AI voiceover
- Shares guides via link, embeds in a knowledge base, or exports to PDF
Frequently asked questions
Is there a free tier or free trial?
Yes, you can create a guide for free and get started instantly with no credit card required.
How do I create a guide with Trails?
You record a rough version using the Chrome Extension, Desktop App, or an uploaded video, and Trails' AI cleans it up into a polished guide and video.
What platforms does Trails support for recording?
Trails offers a Chrome Extension and a Desktop App, and also supports uploading existing videos.
Who is Trails for?
It's built for teams in Operations, Support, HR & Training, IT, Product, and Consulting who need to document processes, onboard staff, or create customer-facing SOPs.
How can I share the guides I create?
Guides can be shared via link, embedded in a knowledge base, or exported to PDF.
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