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IncidentHub

Tooling

Monitors the third-party Cloud and SaaS services that your application and team depend on. The Free (forever) tier has 20 services and 2 channels (Discord and Slack) for notifications.

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About IncidentHub

IncidentHub is a vendor outage monitor and status page aggregator that tracks over 1125 third-party cloud, SaaS, and utility services in real time, alerting teams when a monitored vendor experiences an incident. It ingests both public and private status pages and APIs, supports component-level monitoring and alert filtering (including maintenance vs. incident alerts and alert lifecycle settings), and provides a unified status page summarizing the health of all tracked dependencies with historical availability trends.

Alerts can be routed through Email, Discord, Slack, PagerDuty, and Microsoft Teams, and into ticketing systems including Zendesk, Freshdesk, BoldDesk, and Atlassian Jira Service Management, with custom webhook and API integration also available. The product supports multiple independent teams, each with its own monitored services, alert channels, and branded status page, and offers password protection and whitelabeling for status pages on higher-tier plans.

Plans range from $35/month (Starter, 50 monitors, 4 integrations, 30-day incident history) to $90/month (Business, 300 monitors, 20 integrations, 90-day incident history, up to 20 teams), with a 75/month Multi-Client tier aimed at MSPs and agencies managing multiple client status pages. All paid plans include a 14-day free trial with no credit card required.

Key features

  • Real-time monitoring of 1125+ third-party vendor status pages
  • Unified status page with historical availability trends
  • Private status page and API ingestion for vendors without public status pages
  • Alert routing to Slack, Discord, Email, PagerDuty, Microsoft Teams, and webhooks
  • Ticketing system integration with Zendesk, Freshdesk, BoldDesk, and Jira Service Management
  • Multiple independent teams with team-specific alerting and branded status pages

Frequently asked questions

Is there a free trial?

Yes, all plans offer a 14-day free trial with no credit card required.

What are the pricing tiers?

Plans range from Starter at $35/month to Business at $90/month, with monitor limits, integration counts, and incident history length increasing at higher tiers.

What integrations does IncidentHub support?

It integrates with Slack, Discord, Email, PagerDuty, Microsoft Teams, and webhooks, plus ticketing systems like Zendesk, Freshdesk, BoldDesk, and Atlassian Jira Service Management.

Who is IncidentHub for?

It's designed for teams monitoring third-party vendor outages, including MSPs and agencies managing multiple clients via the Multi-Client plan, and enterprises with multiple teams via the Business plan.

Can I brand or password-protect my status page?

Yes, higher-tier plans support password-protected status pages, whitelabeled domains, and removal of IncidentHub branding.

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