Chatmoat

About Chatmoat

Chatmoat is a platform for building an AI chatbot for a website. The chatbot trains automatically on the content of the website it is added to, then answers visitor questions using that content. Setup is done through a JavaScript code snippet or a WordPress plugin, and the chatbot can be customized with custom instructions and styling to match a brand's look and tone.

The chatbot supports conversations in over 85 languages and retains context across a conversation. Users can choose among multiple underlying AI models, including GPT-4o-mini and GPT-5, to balance cost and capability. The platform is built by Innovation Institute of Sweden AB and is described as GDPR compliant.

Chatmoat is aimed at businesses that want to provide automated customer support on their website, offering 24/7 responses intended to reduce support ticket volume and wait times. It is positioned for use across company sizes, from startups to enterprises, and works on WordPress sites as well as other custom websites.

Key features

• Trains an AI chatbot automatically on your website content
• Supports over 85 languages for multilingual customer support
• Installs via a JavaScript snippet or one-click WordPress plugin
• Choice of multiple AI models, from GPT-4o-mini to GPT-5
• Handles unlimited concurrent users without added costs
• Enterprise-grade privacy and security controls

Frequently asked questions