Upwork
Upwork connects businesses of all sizes to freelancers, independent professionals, and agencies for all their hiring needs. Scale your workforce dynamically as business needs change.
About Upwork
Upwork is an online marketplace connecting businesses with freelance talent across categories including AI services, development and IT, design and creative, sales and marketing, writing and translation, admin and support, finance and accounting, legal, HR and training, and engineering and architecture. Clients post jobs for free, review freelancer profiles showing portfolios, ratings, and work history, and hire through proposals and milestone-based agreements.
Payments are handled through an escrow-backed system, with funds released after work is approved by milestone or upon project completion. The platform includes a project workspace for messaging, file sharing, and status tracking.
Two hiring plans are offered: Basic, aimed at occasional hiring and one-off projects with marketplace access and standard hiring tools, and Business Plus, aimed at ongoing work and teams, adding curated freelancer shortlists, access to Expert-Vetted talent, a shared team workspace with roles and permissions, centralized billing, and priority support.
Key features
- Post jobs for free and receive freelancer proposals
- Filter and match talent using AI-generated job posts
- Escrow-backed protected payments released on approval or milestone completion
- Access to Expert-Vetted talent representing the top 1% of freelancers
- Team workspace with shared hiring, roles, and permissions
- Centralized billing for team spend
Frequently asked questions
Is it free to post a job on Upwork?
Yes, posting jobs is always free. The Basic plan also offers marketplace access at no cost.
How does payment work?
Payments are protected by escrow and released after approving work, either by milestone or upon project completion.
What hiring plans does Upwork offer?
Upwork offers a Basic plan for occasional hiring and one-off projects, and a Business Plus plan for ongoing work, repeat hiring, and teams with premium tools and vetted talent.
What kind of talent can I find on Upwork?
Upwork lists freelancers across categories including AI Services, Development & IT, Design & Creative, Sales & Marketing, Writing & Translation, Admin & Support, Finance & Accounting, Legal, HR & Training, and Engineering & Architecture.
Who is Business Plus for?
Business Plus is designed for teams and businesses doing ongoing or repeat hiring, offering curated shortlists, Expert-Vetted talent, team workspace, centralized billing, and priority support.
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